Free, confidential advice about addiction or mental health, for you or someone you love. You don't have to decide anything on the call.
Tell us as much or as little as you like. You don't need the right words, or to know what kind of help you're after.
How the programme works, what a day in the house looks like, what it costs. You get a straight answer to each one.
Nobody expects a decision on the phone. Take your time, talk it over at home, and call back when you're ready.
No. What you tell us stays confidential, whether you call for yourself or for someone else.
Yes. You can call about a partner, a parent, a grown-up child or a friend. Tell us what you've noticed and we'll talk it through together.
Call anyway. The conversation costs nothing, and if residential treatment isn't the right step, we'll tell you so.
Treatment starts with a month of primary residential care, with medical detox where it is needed and individual and group therapy every day. It can be followed by a month of secondary care, a month in our Recovery Integration Programme and a stay in sober living. See the programmes.
No. Treatment is paid privately, and we don't bill South African medical schemes or international insurers. Ask about fees when you call and we'll explain them.
We work with clients from the UK, the US, Ireland, the Netherlands and across Europe. When you fly in, we collect you from Cape Town International, so you don't have to find your way here alone. The transfer is part of the programme.
From overseas, WhatsApp is usually the easiest way to reach us. Send a message whenever it suits you, and check the clock to see what time it is here.
Wij spreken ook Nederlands. Some of our team speak Dutch.
Cape Town doesn't change its clocks in summer.
A family house in Lakeside, in Cape Town's Southern Suburbs, with the mountain right behind it. Staff are on site day and night, and meals are cooked in our own kitchen by our head chef.
Leave your name and number. We'll phone you back for a free, confidential conversation.
If someone's life is in danger right now, don't wait for us to call back. Phone 10177 for an ambulance, or 112 from any mobile phone in South Africa.
